Privacy Policy

Who We Are

The website www.laodai.ro is owned by SC Analex SRL. Thank you for your interest in our services.

This privacy policy describes how your personal information is collected, used and distributed when you visit, contact or write to us.

According to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), SC Analex SRL's is obliged to process the personal data provided by Users safely and only for the specified purposes. The full text of the Regulation is available here: https://eur-lex.europa.eu/legal-content/RO/TXT/HTML/?uri=CELEX:32016R0679&from=RO

By browsing the website www.laodai.ro, placing a reservation or contacting us via the contact form, you declare that you have been adequately informed about the data processing by going through this document, called the "Privacy Policy".

Personal Information

Contact information (voluntarily transmitted)

When you contact us by phone or email, or when you communicate with us by any means, you voluntarily send us information that we process.

SC Analex SRL's collects and processes your personal data for legitimate purposes to execute the contracts to which you are a party, to honor bookings, to facilitate communication with you in this regard and to improve your experience on the site.

Device information (automatically transmitted)

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some cookies installed on your device. In addition, as you browse pages on the site, we collect information about individual webpages or services you view, which websites or search terms you have referred to, and information about how you interact with the site. We refer to this information collected automatically as Device Information. Informații despre dispozitiv.

We collect device information using the following technologies:

Cookies are data files that are placed on your device or computer and often contain an anonymous unique identifier. Whenever someone visits a particular site, they can write or read in the cookie they have placed on the terminal all kinds of information that the visitor has already transmitted to the website, directly or indirectly. For more information about cookies and how to disable cookies, visit the Cookie Usage Policy section and the: http://www.allaboutcookies.org page. http://www.allaboutcookies.org.
Actions to track "log files" that appear on the site and data collection, including IP address, browser type, Internet service provider, send/exit pages and date/time registrations.
Tags and pixels are electronic files used to record information about how you navigate the site.

Device data (automatically transmitted) will not make a direct reference to you and will be stored encrypted for statistical purposes only and to improve the user experience on the www.laodai.ro website.

When we talk about Personal Information in this Privacy Policy, we talk about both device information and contact information.

How we use personal information

We use the contact information we generally collect to fulfill bookings placed through the website (including processing your payment information, arranging transportation and providing invoices and/or booking confirmations). Therefore, we use this Contact Information to:

Communication with you on bookings made/in progress;

Invoicing and other accounting purposes (according to OMFP 2634/2015);

Communication with you about the activity on the site, questions or referrals submitted to us and your opinion about the collaboration and experience with SC Analex SRL's

În sectiunea Contact a site-ului, aveți de asemenea posibilitatea de a ne trimite un mesaj, a ne adresa o întrebare, o observație sau reclamație. Datele pe care le trimiteți in urma folosirii acestei optiuni de contactare sunt prelucrate în baza interesului nostru legitim de a răspunde solicitării dumneavoastră și / sau de a păstra o evidență a reclamației, a solicitării de consultanta și a altora similare. <br>
We use the device information we collect to improve and optimize our site in traffic reports for:

Observe whether the site pages meet the display needs of your device, to diagnose any problems our servers have when uploading pages on certain types of devices, to observe how users can better navigate our pages.

to assess the success of our marketing and advertising campaigns

help us monitor potential risks

in general, to improve the way our customers navigate and interact with the site

Data collected: the IP of the device you are visiting, the region or general location from which you access the site, as well as the type of browser, operating system or device, the history of the pages on the site you visit.

What are the tertiary data processors and what cookies do they collect

We collect statistical demographic information that helps us identify visitor preferences. SC Analex SRL also uses cookies, which you can read about in the section below.

The list of personal data processors with whom we collaborate in order to make it possible to reserve, communicate, facilitate and properly function the site can be divided into 4 categories as follows:

Necessary

These cookies are essential in providing the services requested by you. Without them, the website cannot operate and deliver the services provided (booking, communication form, etc.).

The site is built on the WordPress platform. WordPress privacy policy can be accessed here: https://automattic.com/privacy/

For bookings made on the site, visitors are redirected to the La Odai page on the Booking.com platform. Privacy Policy Booking.com can be accessed here: https://www.booking.com/content/privacy.ro.html

Statistice

Google Analytics Service - allows us to see the most visited pages and to be able to calculate the resources needed for the site to work optimally for you. More details on Google Analytics' personal data policy here: https://www.google.com/analytics/terms/us.html

Google Tag Manager Service - Google's Tag Manager Service allows us to see the most visited pages and to calculate the resources needed for the site to load quickly. More details on Google Tag Manager's personal data policy here: https://www.google.com/analytics/tag-manager/use-policy/

Statistical cookies are used to understand how visitors interact with the site. These cookies provide us with information and metrics on the number of visitors entering/exiting, sources of provenance, and .m.

Functional

These cookies remember your choices to improve the experience. In addition, it adds additional functionality to the store for the same purpose

Google Maps - to show you the exact location of our headquarters. We do not access your current location in any way and do not send it to this service. More details on Google Maps' personal data policy here: https://cloud.google.com/maps-platform/terms/maps-controller-terms/

Facebook Messenger - Customer Chat Plugin - via the Facebook Messenger plugin we can keep a real-time communication with you. More details on Facebook's personal data policy here: https://www.facebook.com/policy.php

Marketing

Facebook Pixel -We use this cookie to manage campaigns on Facebook and optimize the ads we use while browsing Facebook. More details on Facebook's personal data policy here: https://www.facebook.com/about/privacy/update

Google Ads - We use this Google service to optimize the ads we display to you in search of google or other sites. More details on Facebook's personal data policy here: https://policies.google.com/privacy

We use these cookies to keep you up to date with what's new in the industry and on our website, with our offers and promotions, we offer you more communication channels. Furthermore, these modules and cookies are used to adapt advertising activities to the interests of visitors, both within and outside the site.

Finally, we can also share your information with you. to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legal request for the information we receive, or to otherwise protect our rights.

Any third parties to whom we disclose your personal information in accordance with the above are limited (by law and by contract) in their ability to use your personal information only for the specific purposes identified by us. We will always ensure that any third parties to whom we disclose your personal information are subject to confidentiality and security obligations in accordance with the contracts signed with them and applicable laws. However, to avoid doubt, this cannot be applicable where disclosure is not our decision.

DO NOT TRACK Note that we do not change the data collection and site usage practices when we see the Do NOT TRACK signal in your browser. In this case, only the information required for placing and processing an order will be used, but not the Statistical, Functional or Marketing information (profiling).

DO NOT TRACK Rețineți că nu modificăm practicile de colectare a datelor și de utilizare a site-ului atunci când vedem semnalul Nu urmăriți (DO NOT TRACK) din browserul dvs. In acest caz, se vor folosi doar informatiile Necesare pentru plasarea si procesarea unei comenzi, dar nu informatiile Statistice, Functionale sau de Marketing (profilare).

Personal information and Data retention

When you place a reservation through the site, we'll keep your information. Contact, considered Necessary, for our records, unless and until you ask us to delete this information.

Data security

SC Analex SRL takes appropriate technical and organizational precautions to ensure the security of your personal data. The data shall be carefully protected against unauthorised loss, destruction, falsification, manipulation and access or disclosure. Our staff and partners are obliged to maintain the secrecy of service, the confidentiality of personal data and are trained on how to manage the data. The security of the information systems used is constantly monitored.

Your rights

If you are a European resident, you have the right to access the personal information we hold about you. and ask your information to be corrected, updated, or deleted. Personal.

Regulamentul recunoaște persoanelor vizate o serie de 8 drepturi importante (la respectarea cărora ne obligăm):

Right to information - Articles 13 and 14 GDPR. This right allows you to know, from the moment the collection is made, how that data will be used, to whom it will be disclosed or transferred, what you have regarding the data processed, etc.
Right of access to data - Article 15 GDPR. Allows you to obtain confirmation from us that personal data concerning you or not is being processed and, if so, access to that data and other useful information.
Right to erasure of data - Article 17 GDPR. Allows you to obtain from us the deletion of your personal data without undue delay. With exceptions, such as the idea that some data are processed to give the public the right to information, that they are processed for statistical or archival purposes, that they are processed for the fulfilment of a legal obligation, or that we process it for the finding or defence of a right in court.
Right to rectification of data - Article 16 GDPR. Allows you to obtain from us without undue delay, rectifying or completing inaccurate personal data that concern siness of you.
Right to data restriction - Article 18 GDPR. It's a temporary right. In certain cases where SC Analex SRL decides to delete data sets from its databases (we no longer need personal data for processing), from the time of our decision to the time of effective deletion, you can make a request to resist the deletion, reasoned – e.g. the fact that you need this data for the , the exercise or defence of a right in court. As a result of such a request, we will "freeze" the data by stopping their processing for a certain period of time.
Right to data portability - Article 20 GDPR. You have the right to receive the personal data that concerns you and that you have provided to us (processed under a contract or your consent, by automatic means) in a structured, commonly used and automatically readable format, and you have the right to transmit this data to another controller, without any obstacles on our part. In other words, you can ask us for the personal data we hold in a structured format that you can access, download or send to another operator.
Right to object - Article 21 GDPR. You have the right to object, for example, to the processing of your personal data when it is processed for direct marketing purposes. Specifically, for example, in the case of newsletters from SC Analex SRL, you will always have the opportunity to unsubscribe. We offer this possibility in absolutely all situations, whether or not the law obliges us to do so (not all emails from us are considered to be direct marketing), precisely because the important thing for us is to be able to communicate with you only as long as you want it.
The right not to be the subject of a decision based solely on automatic processing, including profiling, which produces legal effects concerning the data subject or similarly affects him to a significant extent. SC Analex SRL does not carry out such profilings to be followed by automated decisions with legal or significant effect in a similar way for you.

And

9. Right to lodge a complaint with the National Supervisory Authority for the Processing of Personal Data. General. Gheorghe Magheru 28-30, Sector 1, postal code/l 010336, Bucharest, Romania. +40.318.059.211 / +40.318.059.212, anspdcp@dataprotection.ro.

In addition, if you are a European resident, please note that we process your information so that we can fulfill the contracts we may have with you. (for example, if you make a reservation through the website) or to pursue your legitimate

Changes

We reserve the right, at our discretion, to be able to update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have any questions or would like to make a complaint, please contact us

by e-mail to contact@laodai.ro

prin poștă la adresa: Str. General Traian Mosoiu, 40, Tohanu Nou, ors. Zarnesti, jud. Brasov – C.P. 505801